Chilkoot Homes Ltd. Privacy Policy  

Introduction

This Privacy Policy outlines Chilkoot Homes Ltd. ("we", "our" or "the Company") practices with respect to information collected from users who access our website at Chilkoothomes.com ("Website," or "Site"), or who otherwise share personal information with us ("You," "Your" or collectively: " Users ") or who use Our Service. By using the Site, or by submitting Your information, You agree to the collection and use of information in accordance with this Privacy Policy.

Grounds for data collection 

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations, to contact you, to provide you with our services, to protect our legitimate interests, and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions. 

What information we collect?

We collect two types of data and information from Users. 

The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-Personal Information ”). We are not aware of the identity of a User from which the Non-Personal Information was collected. Non-Personal Information which is being collected may include your aggregated demographic and geolocation data, usage information and technical information transmitted by your device, including certain software and hardware information in order to enhance the functionality of our Site, to inform our business decisions, or for marketing, promotional and advertising purposes. 

Usage Data is collected automatically when using the Site. Usage Data may include information such as Your Device’s Internet Protocol address (i.e. IP address), browser type, browser version, operating system, language preference,  gender, the pages of our Site that You view,  online browsing, clicks, actions, the time and date of Your visit, the time spent on those pages, and other diagnostic data.
The second type of information Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:
  • Device Information: We collect Personal Information from your Device, a Device being defined any device that can access the Site such as a computer, a cellphone, or a digital tablet. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site
  • Contact & Registration Information: When you register to our Site, register for our events, download materials from our Site, or contact us via email, telephone, SMS, MMS, or any other methods available to You on the Site you will be asked to provide us certain details such as: full name; e-mail, phone number, physical address, or other information Personal Information
  • Cookie data: Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses
  • Company name
  • Social media profiles
When You access the Site by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Site or when You access the Site by or through a mobile device.

How do we receive information about you?

We receive your Personal Information from various sources:
  • When you voluntarily provide us your personal details in order to register on our Site or download materials for our Site;
  • When you voluntarily provide us your personal details to contact us via any method;
  • When you use or access our Site in connection with your use of our services;
  • From third party providers, services and public registers (for example, traffic analytics vendors)

Use of Your Personal Data

We may use the information you provide when you subscribe, attend our events, receive newsletters, use certain other services to contact you, to provide your with our Services, for the general administration of Our business, to serve you with targeted advertising and promotions, to market our products and services to you, to serve you targeted content on our Site, for conducting statistical analysis, to improve the site, or to otherwise communicate with you. 

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click on the unsubscribe link at the bottom of the email or contact us at info@chilkoothomes.com

The Company may use Personal Data for the following purposes:

1. Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work 

You can opt out of targeted advertising by visiting the URLs listed below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

2. To provide and maintain our Site, including to monitor the usage of our Site.

3. To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

4. To provide You with news, content downloads, special offers, and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

5. To manage Your requests: To attend and manage Your requests to Us.

6. For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

7. For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing, and your experience.

Sharing Your Personal Information

We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so. 

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Duda to power our Site–you can read more about how Duda uses your Personal Information here: https://www.duda.co/legal/privacy 

We use Hubspot to administer our marketing content, including email newsletters and social media. You can read more about how Hubspot uses your information here: https://legal.hubspot.com/privacy-policy

We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may share, transfer or disclose Your personal information in the following situations:

1. With Service Providers: We may share Your personal information with Service Providers. We may share your personal data with third party providers. Third party providers may be located in different jurisdictions across the world, for any of the following purposes: 
  • Hosting and operating our Site;
  • Providing you with our services, including providing a personalized display of our Site;
  • Storing and processing such information on our behalf;
  • Serving you with advertisements and promotions and to assist us in targeted communications;
  • Providing you with marketing offers and promotional materials related to our Site and services; 
  • Performing research, technical diagnostics or analytics

2. For business transfers or transaction: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of the Company assets, financing, or acquisition of all or a portion of Our business to another company. We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy. We will provide notice before Your Personal Data is transferred. 

3. With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

4. With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.

5. With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures, and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

6. With Your consent: We may disclose Your personal information for any other purpose with Your consent.

7. With law enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law, to comply with a legal obligation, or in response to valid requests by public authorities (e.g. a court or a government agency), or to investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; 

8. For other legal requirements: The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
  • Protect and defend the rights or property of the Company or to defend against legal claims;
  • Prevent or investigate possible wrongdoing in connection with the Service;
  • Protect the personal safety of Users of the Service or the public;
  • Protect the Company against legal liability;
  • To enforce Our policies (including our Agreement), including investigations of potential violations thereof;
  • To enforce intellectual property or other legal rights

Tracking Technologies & Cookies

We and our trusted partners use cookies and other tracking technologies in our related services, including when you visit our Site or access our services.  Cookies can be used to track your activity on our site, or across third-party sites, to store certain information, and/or serve relevant advertisements through third-party providers.
A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are used to  help your navigate our Site efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to deliver relevant advertisements to you based on your interests and compiled statistical data on your use of our Site. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We may also use the following technologies on our Site:

1. Log Files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

2. Web Beacons. Our Site, third-party advertisements, and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

3. Google Analytics to collect information about your use of the Site. Google Analytics collects information such as how often Users access the Site, what pages Users visit when Users visit, and more. We use the information from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Due to the nature of Do Not Track signals, we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

User Rights

You may request to: 
  • Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information
  • Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 
  • Request rectification of your personal information that is in our control
  • Request erasure of your personal information
  • Object to the processing of personal information by us
  • Request to restrict processing of your personal information by us
  • Lodge a complaint
However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:

Jonathan Berube
Data Protection Officer
Jonathan@chilkoothomes.com 

Retention

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods. 

Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

Security of Your Personal Data

We take great care in implementing and maintaining the security of the Site and your information. The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. 

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children or any individual under the age of majority in their province or state of residency.

Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, they should contact our Data Protection Officer (“DPO”) using the details provided below:

Jonathan Berube
Data Protection Officer
Jonathan@chilkoothomes.com 

Updates or Amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. 

Notification of any changes will be done by updating the date on this Privacy Policy page.  You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of the Site, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to Contact Us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at info@chilkoothomes.com.



Last Modified: February 15, 2023
Share by: